Terms of Service

Using Blockwork

Blockwork helps businesses and independent creators discover each other, arrange campaigns, exchange work, and manage payments. These terms cover use of our website and applications. The service is operated as Blockwork in Toronto, Ontario. Contact hello@blockworkapp.com with questions about the service or these terms.

Your account

You must be 18 or older to use Blockwork. Keep your account information accurate and protect your sign-in codes and links. Use Blockwork only if you can lawfully enter the agreements required for your activity. If you act for an organization, you must have its permission. Tell us promptly if you believe your account has been misused.

Campaigns and agreements

Each booking is an agreement between the business and the creator. Blockwork is not a party to it and does not employ creators. Businesses and creators are responsible for the briefs, proposals, schedules, products, deliverables, and commitments they agree to. Review the Business Terms or Creator Terms and the Payment Policy presented in the app before accepting them. Those agreements and your booking terms govern the engagement, including content ownership, revisions, cancellation, and disputes.

Payments and results

Review the amount, currency, fees, and payment conditions displayed before confirming a transaction. Payments and creator onboarding are handled through Stripe. Refunds and payout eligibility follow the applicable payment policy and booking terms. Blockwork does not promise a particular number of opportunities, earnings, views, sales, or other campaign results.

Content and acceptable use

Only upload or share material you have permission to use. You retain your rights in your content, subject to the licenses you agree to for a campaign and the permission needed for Blockwork to store, process, and display it to the intended recipients. Do not use the service for fraud, harassment, unlawful or infringing content, unauthorized access, or interference with other users.

Keep bookings on Blockwork

If you meet a business or creator through Blockwork, book and pay them through Blockwork. Do not ask for or offer payment outside Blockwork to avoid fees. Payment protection, dispute help, and booking records only cover work booked and paid through Blockwork.

Limits on liability

Blockwork is provided as is. We do not guarantee the quality, legality, or results of any content or any user's conduct. Our total liability to you in any 12-month period is limited to the greater of the fees you paid Blockwork in that period and $100. We are not liable for indirect or consequential damages, or for lost profits, revenue, or data. These limits do not apply to money Blockwork holds for you, to fraud, wilful misconduct, or gross negligence, to death or personal injury caused by our negligence, or to anything the law does not allow to be limited.

You will protect Blockwork against third-party claims caused by your content, your premises or products, your breach of these terms, or your use of content beyond what your booking allows. Blockwork will protect you against third-party claims caused by its breach of its privacy or security duties, or by its software infringing someone's rights.

Account standing and suspension

We apply published marketplace rules, set out in the Business Terms and Creator Terms, such as missed check-ins, a creator cancelling inside 48 hours, missing disclosures, or paying outside Blockwork. If we limit or suspend an account, we tell you in writing which rule applies and why. You can ask for a review by a different member of the team, and we aim to answer within 10 business days.

Account closure and changes

You can request account deletion in settings or contact support. Outstanding bookings, payment obligations, disputes, and required records may affect when closure or deletion can be completed. Changes to agreements that require renewed acceptance will be presented through the app. Nothing in these terms removes rights you have under applicable law.

Governing law

These terms are governed by the laws of Ontario and the federal laws of Canada that apply there. The courts of Ontario sitting in Toronto have non-exclusive jurisdiction, and you may also use the Ontario Small Claims Court.

Contact and support